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Competence Call Center member of TELUS International
Customer Service Representative with German (m/f/d)
Competence Call Center member of TELUS International
location iconLocations: Gdańsk
level iconLevel: specialist

If customers are inspired by the competence and friendliness of your service, then you are exactly right at TELUS International. It is a special talent to make people feel like they are in best hands. If you want to live customer service at best quality, we have the perfect job for you.

Please note that the position is based in Gdansk, Poland and we will help you to relocate

For our team we are currently looking for support as

Customer Service Representative with German (m/f/d)

Overview of tasks

  • Contacting our clients (Agencies and/or Advertisers) via phone and email, identifying and providing them with the best solution for their business goal;
  • Provide Information about online advertising services;
  • Prepare online advertisement strategies based on clients’ needs;
  • Assess customers’ advertising needs’

We are looking for:

  • Fluent in German (both written and spoken);
  • Very good level of English (B2 level);
  • Active networking platform user;
  • Online advertising experience is considered an advantage;

We will offer:

  • Attractive salary starting from 10,000 PLN (around 2,000 EUR) gross per month;
  • Relocation allowance for smooth transition;
  • Exciting bonus scheme in place;
  • Employee referral bonuses and recognition program;
  • Mon-Fri fixed schedules and weekends off;
  • Opportunity to work Hybrid modality after probation period:
  • Private medical healthcare;
  • Medicover sport;
  • Fully paid comprehensive product training and intensive -on-the-job training;
  • Stable job and career development opportunities;
  • Positive international working environment;
  • Modern work space with relax zones, PlayStation area, etc.
  • Highly motivated and dedicated team with flat hierarchies and informal culture;

Join our team and apply now!

Our recruiting team, available anytime for questions on +48 58 882 28 88 and are looking forward to receiving your application via the apply button.

We have adjusted our recruitment process and are now offering online interviews to all candidates.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

About us: Excellent customer service is our passion.

In 2020, Competence Call Center merged with TELUS International. Since then, the total number of global team members has risen to nearly 70,000. They are all providing customer service at its best in more than 50 languages for international and well-known partners.

Additional Job Description

Are you ready to take the next step in your career and achieve your next challenge? TELUS International is looking for you!

This job is no longer available

Recruitment process for this position has ended.

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Details

  • iconCustomer Service
  • iconEnglish, German
  • iconGdańsk, pomorskie

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