Maria
Maria
from Ukraine
See my story
Gonçalo
Gonçalo
from Portugal
See my story
Alejandra
Alejandra
from Colombia
See my story
Pier
Pier
from Italy
See my story
Sandra
Sandra
from Mexico
See my story
Frederik
Frederik
from Denmark
See my story
beign your career journey with accenture

Accenture
Order to Cash Global Process Owner (Senior Manager)
Accenture
location iconLocations: Kraków
level iconLevel: manager/director
time iconWorking hours: Full time
Work model: Hybrid

Order to Cash Global Process Owner (Senior Manager)

Order to Cash Global Process Owner (Senior Manager)

We are building a Capability Center where we continuously work to make processes more efficient, automating manual activities and driving efficiencies. You are the Front-Line Leader we are looking for to lead that effort.

We are looking for creative problem solvers focused on creating great employees’ experiences while proactively mitigating risk by finding innovative, automated solutions to eliminate, streamline, improve and standardize these complex sets of processes and systems. You will work to ensure the highest level of quality of our operations by setting the vision and partnering with key stakeholders in Engineering, Product, Finance, and Legal as well as collaborating operations/processing Team and banking institutions.

We design processes that work internationally while accommodating local needs and we provide rapid tactical and strategic responses to challenges, ensuring the positive impact is lasting. We take on new leadership opportunities every day and have the autonomy to identify and execute projects that will benefit the company for years to come.

As a member of this team, you will:

  • Own global processes starting from the design to driving implementation as well as monitoring results to adjusting as conditions change.
  • Collaborate with Process Delivery teams who manage our complex set of transactions.
  • You thrive on making processes more efficient and scalable, you work to ensure the highest level of quality of our operations, and you proactively minimize operational risk.
  • Own the drive to continuously improve efficiency and reduce manual efforts through eliminating steps and streamlining processes while maintaining high control and quality standards and customer satisfaction.
  • Own the Accounts Receivable and Escalation Resolution operations including metrics, compliance, and controls including Collections process, disputes, cash applications, invoicing, tax, trade compliance regulations.
  • Provide support to the Client for process related matters.
  • Implementation of process improvements, including six sigma, operational excellence, innovation framework
  • Proactively improve client satisfaction and customer relationships working with Client Leadership
  • Build a strategic development direction.
  • Drive cost efficiency
  • Single Point of Contact for Client Process Senior Leadership
  • Proactively improve client satisfaction and customer relationships working with Client Leadership
  • Partner with other teams, business groups, and engineering teams to drive operational scale through process transformation and risk reduction.
  • Help create end-to-end business and system requirements, set priorities, determine constraints and dependencies, define timelines, allocate resources, write detailed functional and test specifications, evaluate design alternatives and implications on functionality, effort, performance and operations, and drive projects to completion.

Job qualifications:

  • Degree in Finance, Accounting, Operations, or equivalent practical experience
  • 10+ years experience with accounting/finance, SAP, business processes, as well as the system controls related to the processes.
  • Minimum 10 years of relevant experience in accounts receivable processes, management consulting, process improvement
  • 10and#43; years of relevant experience managing a team with global responsibility in a fast-paced environment.
  • Experience in working with stakeholders/clients in a multinational environment (US, Europe)
  • Strong problem-solving ability combined with impeccable business judgment and ability to communicate clearly and influence leadership teams in both product areas and finance.
  • Strong transformation experience within Finance and Accounting, including change management, systems and controls.
  • Process Management with thorough understanding of process mapping, analysis, improvement, and implementation methodologies like Six Sigma and Lean methodologies.
  • Project Management, ability to plan, execute, and monitor complex projects across different time zones and cultures is crucial.
  • Data Analysis / Decision making: Strong analytical skills are needed to interpret data, identify trends, and make data-driven decisions.
  • Technology: Familiarity with relevant software and systems used for process automation and communication
  • Experience working with global services, understanding of roles and responsibilities within the contract.
  • Experience in the development of business performance and compliance metrics and multi-function background including deep understanding of revenue to cash operations, Finance and other capabilities.
  • Influencing and negotiating, building consensus among stakeholders with diverse interests.
  • ·The ability to motivate and inspire teams, build consensus, and navigate challenging situations is crucial.
  • Strong negotiation skills are essential for resolving conflicts, managing contracts, and achieving win-win outcomes.
  • Experience managing large cross functional projects including identifying, assessing, and controlling risks on the receivables operations end to end process.
  • Readiness to travel occasionally.
What we can offer
  • Inclusion&Diversity in practice in truly multinational enviroment
  • Eco-friendly offices
  • Cooperation with globally recognized Clients and access to the latest technology solutions
  • Online and classroom trainings to master your skills
  • Onboarding program and dedicated Buddy
  • Unique community with sport, volunteering activites and outings
  • Access to MyBenefit platrofm
  • Multisport and lunch card
  • Private medical care and life insurance
  • Referral program with bonuses for referring new employees
  • Modern office in the city center of Warsaw
  • Chill room, game room, library and coffee-breaks at terrace
ABOUT US:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.pl

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

This job is no longer available

Recruitment process for this position has ended.

Jobs that may interest you:

Content Moderator (Junior Data Reviewer) with English and Greek
flag Greek, English
locationKraków
2024-10-18
Content Moderator (Junior Data Reviewer) with English and Hebrew
flag Hebrew, English
locationKraków
2024-10-21

Details

  • iconFinance & Accounting, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

Company profile

  • About us
  • Job offers (58)
  • Our employees
  • Recruitment process
  • Benefits

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!