Collections Specialist
with German (OTC)
Collections Specialist with German (OTC)
What will you do:
- Close cooperation with AR Manager.
- Supporting AR Manager with providing root cause analysis for missed KPIs, SLAs, SOX controls.
- Being responsible for regular reporting activities such as cash forecasting and flagging potential risks opportunities.
- Building and maintaining long term relationships with external stakeholders.
- Responsible for on-time cash collections for the DACH region customers, contacting customers for past due invoices.
- Performing other cash collection activities such as direct debit refund/write off process execution, overdue monitoring, preparing and sending copies of the invoices statement of the account, dunning letters.
- Actively participating in governance calls.
- Driving improvement projects.
What we expect from you:
- Fluent English and German, min. B2 level required.
- Business experience in OTC.
- Strong interpersonal and communication skills.
- Ability to maintain professional business contact.
- Proactiveness, self management, problem solver approach, improvement driver.
- Advanced knowledge of Microsoft Office.
- General experience with ERP systems used in a multinational environment, preferable SAP.
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
Finance & Accounting, Customer Service, BPO/SSC
English, German
