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Goldman Recruitment
Senior HR Administrator with Spanish
Goldman Recruitment
location iconLocations: Warszawa
level iconLevel: specialist
time iconWorking hours: Full time
Work model: Hybrid
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, an international company, we are looking for a candidate for the position of Senior HR Administrator with Spanish.


Senior HR Administrator with Spanish
Senior HR Administrator with Spanish
Work place: Warszawa
Ref. no 58/4/2024/AK/2663

Requirements
  • 3 years of professional experience in hr administration and payroll area,
  • familiarity with HR systems and ticketing tools,
  • very good knowledge of English and Spanish (min. B2),
  • high level of attention to detail and accuracy,
  • service-oriented mindset,
  • strong interpersonal skills with the ability to communicate clearly and effectively,
  • capable of managing multiple tasks simultaneously while maintaining high accuracy and attention to detail,
Responsibilities
  • serve as the initial contact for all employee services and HR-related questions,
  • navigate the ticketing system effectively to liaise with HR Administration, Payroll, HR Business Partners, Talent Acquisition, Talent Management, Learning, and other departments,
  • co-create and maintain a comprehensive knowledge base to equip employees with resources for frequent questions,
  • promote self-service tools to streamline employee service and HR experiences,
  • resolve Tier 1 tickets promptly, ensuring accurate processing of employee data and queries,
  • document all interactions and ensure follow-through on escalated cases until resolution,
  • develop and maintain trusted relationships with employees and managers,
  • deliver services with a high level of professionalism and empathy to build trust and credibility,
  • facilitate collaboration among teams to improve service delivery and reduce response times,
  • work with various departments to enhance overall efficiency and service quality,
  • conduct training sessions for new hires and managers on ES tools and processes,
  • support ongoing learning and development to improve team capability and service quality,
  • embrace and promote a culture of continuous improvement,
  • identify opportunities for process enhancements and best practices to optimize service delivery.
We offer
  • hybrid work model (2 days a week in the office in Warsaw),
  • flexible working hours,
  • private medical care, sport card, life insurance, annual bonus and other additional benefits,
  • an international and friendly work environment in a fast-growing SSC.

This job is no longer available

Recruitment process for this position has ended.

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flag English, German
locationWarszawa
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Details

  • iconAdministration, Human Resources
  • iconEnglish, Spanish
  • iconWarszawa, mazowieckie

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