Your daily tasks:

✅ Providing the highest level of customer service (Chat/E-mail/Phone);

✅ Answering incoming calls and meeting targets set by the customer and management;

✅ Following company policies and procedures, ensuring quality;

✅ Performing daily tasks in an efficient and timely manner;

✅ Achieving quality goals for calls and customer satisfaction.

What do we expect from you?

🌍 Language: Proficiency in English (C1);

💼 Experience: Cool if you have experience in sales;

💻 Technology: Knowledge of MS Office and developed computer skills;

🌞 Personality: Motivated and enthusiastic.

Advantages will be:

📝 Ability to prioritize and plan;

💪 Independence AND ability to work with minimal supervision;

🔧 Ability to solve problems;

🔍 Attention to detail;

🏅 Sales skills;

🤝 Soft skills.

Working conditions:

📜 Type of contract you choose yourself (freelance contract for students or employment contract);

💰 Basic salary + bonuses;

⌚ Working hours: 1:00 am - 9:00 am, Monday - Friday (8 hours a day);

🏢 On-site work in our new office in Warsaw

What else should you know?

💸 Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);

💊 We offer private Medicover insurance;

🏆 Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;

📈 Professional development through training and cross-location cooperation at the international level.

Company Overview:

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.