• Support customers of our client
•  Understand and make decisions according to defined Client Policies and Procedures
• Familiarize with or be interested in culture of supported language pop culture, history, slang, etc   
• Respond to contacts from users within the agreed timelines and quality standards
• Improve processes and suggest solutions  
• Cooperate with other internal and Client teams

Here's what you will need:

• Excellent written and verbal communication skills in English  
• Fluent reading and writing skills in  Spanish
• Strong knowledge of modern culture, interest in current events, pop culture, and history is a must
• Graduate with good to have minimum 1 year of working experience preferably in a multinational environment   
• Extremely reliable, consistent, hard working and able to work analytically within a problem-solving environment  
• Computer literacy and passionate about the internet
• Open for Monday to Sunday shift working system,  morning and evening shifts
• Ability to work from office in Warsaw

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.