THE WORK

• Support standard transactional procurement activities for our customers while delivering superior customer service.
• Provide process and transaction support to both customers and team members, adhering to defined procedures in a professional and timely manner.
• Deliver excellent customer service through help desk support and direct customer contact.
• Independently resolve basic customer inquiries and issues and escalate complex ones as appropriate.
• Assist with special team projects as needed.
• Engage with the client and other stakeholders.
• Act as a Subject Matter Expert for your peers.
• Support the Team Lead with ad hoc assignments.

Flexible:

The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.

With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

WHAT’S IN IT FOR YOU:

• Develop expertise in transactional procurement and process support, honing your skills in managing procurement activities. Gain hands-on experience in financial operations and improve your ability to deliver high-quality customer service.
• Enhance your analytical, problem-solving, and decision-making abilities by independently resolving inquiries and handling complex issues.
• Build professional connections and advance your career by engaging with clients, stakeholders, and team members. Contribute to special projects and support team leads with various assignments, offering opportunities for career growth and expanding your professional network.

• Fluency in English and German, B2 level required (both written and spoken).
• Excellent communication skills.
• Analytical and problem solving mindset.
• Strong customer service skills.
• Education background or working experience in procurement/ finance/ accounting/ a similar area.
• Ability to meet deadlines.

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.