• Ensure customer satisfaction by managing sales orders, processing customer claims and collecting overdue payments.
• Process sales orders and ensure timely delivery to customers
• Resolve customer queries and claims or complaints in a timely and professional manner
• Collaborate with cross functional teams to ensure customer satisfaction
• Maintain prices and pricing conditions according to rules and procedures
• Process rebate reports and issue credit notes according to customer agreements
• Continuously improve customer experience through effective communication and problem solving skills
• Ensure update and maintenance of country Desktop Procedures, Supporting Documents and Standard Operating Procedures

The work location for this role includes a mix of working remotely and in an Accenture office (50/50 hybrid model).

With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

WHAT’S IN IT FOR YOU?

• Work on projects for international clients, expanding your design skill set. Gain insights and feedback from a diverse team.
• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
• Engage in creative projects that foster your development. Access continuous learning through workshops and skill-building initiatives.