What will you do:

• Provide quality, accurate, reasonable and on-time service, ensures due dates and deadlines are met
• Monitor order management process and looks for potential improvements
• Establish and build relationships with customers and internal Sales team
• Manage regular collaboration calls and business reviews providing update on operational performance
• Work with Inventory Management and Planning team to ensure optimal allocation of supply
• Proactively escalate issues to the responsible stakeholders
• Deliver trainings on tools and processes to customer
• Ensure flawless execution of launch activities
• Provide data driven inputs to process stakeholders

What do we expect:

• Fluent in English and Italian (Italian language C1 level)
• MS Office skills Excel at minimum intermediate level, Power Point
• Experience in Customer Service or Supply Chain area
• Ability to work analytically in a problem solving environment
• Flexibility and availability to work under pressure
• Excellent communication written and oral and interpersonal skills

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.