Are you fluent in Czech / Slovak and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at WeDoSupport in Warsaw!

Main Responsibilities:

• Communication with customers through online chats, e-mails.
• Maintain prompt and empathetic attitude toward customers.
• Acknowledge and resolve customers’ complaints.
• Knowing our products inside and out so you can answer the questions.
• Ensure satisfaction of the customer and provide professional support for customers.

Requirements:

• Proficiency in both written and spoken Czech/Slovak and English.
• Proactive attitude with a knack for customer support and sales.
• Excellent communication and negotiation skills.
• Strong attention to detail.
• Previous experience in a support role is advantageous.
• Ability to work on shifts (day, late evening shifts, or night).

Why join us? We offer:

• Working in a dynamic European company.
• Decent Remuneration.
• The ability for career and professional growth within the company.
• Corporate events, team buildings.
• Contract type: B2B.