Collections Junior Specialist
with English and Polish (She/He/They)
Collections Junior Specialist with English and Polish (She/He/They)
The work:
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Contacting Clients for past due invoices.
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Reviewing Clientsand orders and credit limit.
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Updating Customer on order status and reason for suspension, if such occurring.
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Providing insights on Clientsand payment history reports.
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Submitting and following up on disputes.
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Generating and re-sending invoices, statements of account and open balance letters.
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Submitting credit related requests.
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Verifying unidentified payments and credit notes.
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Preparation of required documentation and reports accordingly to Accenture Clientand's procedures.
With all our roles, there is some in-person time for collaboration, learning and building relationships with Clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
Whatand's in it for you:
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Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
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Access continuous learning opportunities.
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Work on projects for international clients, expanding your skills set.
Hereand's what you will need:
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Full-time availability, 8 hours daily from Monday to Friday in business office hours.
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Fluency in both English and Polish languages (min. B2 level in English, min. C1 level in Polish is required).
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Availability to work in a 50/50 hybrid mode (3-2 days weekly) from the office located in Warsaw city center.
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Open for direct contact with Clients via call and email.
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Excellent communication and interpersonal skills.
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Strong attention to detail and a well-organized, structured approach to work.
Bonus point if you have:
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Previous experience in customer service or financial/accounting processes.
Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they donand't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
Customer Service
English, Polish
