• prepare standard and ad hoc reports and analyses
• process disputes in bulk/ single
• conduct professional email and oral communication with internal and external stakeholders
• provide insight on process gaps and suggest mitigation actions and improvements
• attend operational calls
• ensure timely completion of all required deliverables
• collaborate effectively with other departments

HERE'S WHAT YOU WILL NEED:

• Dilligency and Attention to details
• Pro active approach
• Fluent in speaking writing
• Language fluency B2 C1 C2
• Responsible and with good time management skills
• Goal oriented and resistant to time pressure
• Motivated and eager to pick up challenges

BONUS POINTS IF YOU HAVE:

• Knowledge of SAP, workflow
• Knowledge of any kind of ticketing tools such as ServiceNow or others

WHAT WE OFFER?

• Flexible working mode (hybrid 50/50)
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
• Employee Assistance Program - legal, financial, and psychological consultations.
• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
• Paid employee referral program.
• Private medical care, life insurance.
• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

WHAT WE BELIEVE:

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental

to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities. Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR.

More information about Accenture (and if necessary also its representative) can be found here:

https:///pl-pl/privacy-policy