Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

The Credit Controller is responsible for driving high-quality credit and collections processes across various regions, ensuring alignment with Smith+Nephew's strategic goals and control frameworks.

This role requires travel (5-25%) to engage with key customers and stakeholders. It focuses on minimizing bad debt exposure, enhancing governance structures, and collaborating with cross-functional teams to meet critical financial targets like Day-Sales-Outstanding.

In addition to optimizing operations, the Credit Controller plays a key role in fostering strong customer relationships and implementing continuous process improvements to ensure excellence in credit management.

What you will be doing?

• Devise and manage the Credit Management and Collections Strategy, ensuring alignment with business goals
• Collaborate closely with commercial teams and key distributor customers to drive performance
• Set and monitor monthly collections targets in collaboration with Collections Team Leads and Finance Operations
• Maintain and update the Global Credit Management timetable and third-party credit provider reports
• Minimize DSO, aging, and write-offs through proactive management and process improvements
• Work with cross-functional teams (Sales, Customer Service, Order Management) to resolve long-running disputes and root causes
• Manage customer credit limits in line with business strategy, ensuring compliance with the Delegated Authority Matrix (DAM)
• Monitor and approve Credit Notes and Order Releases, ensuring alignment with company policies and efficient approval processes

What will you need to be successful?

• Minimum of bachelor’s degree in economics or finance preferably.
• At least 5 years of experience in Credit Management and Collections
• Strong credit control background with a proven track record in Order-To-Cash cycle deliverables
• Experience in financial data analysis and developing proposals/solutions
• Solid understanding of financial statements and key ratios for credit risk analysis
• Proficiency in SAP FI/CO or other industry-standard ERP systems
• Fluency in English and Spanish; Portuguese is an asset