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beign your career journey with accenture

Accenture
Junior OTC Process Testing Specialist with English (She/He/They)
Accenture
location iconLocations: Kraków
level iconLevel: intern/junior
time iconWorking hours: Full time
Work model: Hybrid

Junior OTC Process Testing Specialist

with English (She/He/They)

Junior OTC Process Testing Specialist with English (She/He/They)

The goal of the Global Intakes team is to support testing, validating and stabilizing new payments processes and help prepare them for handover to Stable Ops teams. Our aim is to enable and support successful launch for new products and tools, as well as shield Stable Ops from disruption while new processes are being launched.

The work:

  • Support the evaluation and testing of corporate financial processes and products.
  • Conduct analysis, provide ongoing feedback, document issues, and monitor the resolution process.
  • Contribute to risk assessments associated with the designated processes.
  • Seek guidance and escalate matters when confronted with tasks or issues beyond the defined scope.
  • Execute operational process activities in accordance with set service level agreements.
  • Engage in regular client and internal meetings to ensure alignment and progress.

Flexible:

The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances. After the training period, possibility of working in hybrid mode from the office located in Cracow until further notice (3 days in the office, 2 days at home).

With all our roles, there is some in-person time for collaboration, learning and building relationships with Clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

What's in it for you:

  • Gain valuable experience in process testing, financial processes, enhancing your understanding of financial operations and risk assessment.
  • Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.

Here's what you will need:

  • Fluent English, min. B2 level required (both written and spoken).
  • Experience in BPO Industry, Back Office Operations, Training, Project Management or equivalent is preferred.
  • Strong communication skills.
  • High attention to details.
  • Availability to work afternoon shift: 11:00 AM - 7 PM (Monday-Friday).

Bonus points if you have:

  • Prior experience in process documentation within operational environment.
  • Familiarity with start up type volatility in process and systems.

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they donand#39;t meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

What we believe:

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

#LI-EU

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here: https:///pl-pl/privacy-policy

What we can offer
  • Inclusion&Diversity in practice in truly multinational enviroment
  • Eco-friendly offices
  • Cooperation with globally recognized Clients and access to the latest technology solutions
  • Online and classroom trainings to master your skills
  • Onboarding program and dedicated Buddy
  • Unique community with sport, volunteering activites and outings
  • Access to MyBenefit platrofm
  • Multisport and lunch card
  • Private medical care and life insurance
  • Referral program with bonuses for referring new employees
  • Modern office in the city center of Warsaw
  • Chill room, game room, library and coffee-breaks at terrace
ABOUT US:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

Details

  • iconAnalytics & Reporting, Finance & Accounting, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

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