Counterparty onboarding, as well as remediation projects and reviews of existing counterparts are led by the Compliance department/Financial Crime Team in partnership with the Business. The business is intimately integrated into these projects, since they have a large impact on the ability to trade with counterparts and meet business objectives.

Counterparty Due Diligence enables Trading and Supply commercial business to bring in new customers and mitigate the risk of Financial Crime, Anti-Money Laundering and Sanctions. It is the first point of contact for many customers to Shell as part of initial counterparty onboarding and periodic re-review. This role will act as Financial Crime, Trade Controls and Sanctions Subject Matter Experts (SMEs), where queries from the T&S business are escalated by the Compliance Advisory Teams. Customer onboarding and management is a key focus for T&S and the business in the coming year(s) where more business integrations, remediation projects, process improvement opportunities and simplifications are expected.

Position Accountabilities:

• Customer Interaction: Communicate with customers via voice and email to manage the onboarding and maintenance process.
• Documentation Review: Understand and review customer documents to assess financial crime risks and set expectations on timescales.
• Compliance: Complete onboarding in line with policies and procedures.
• System Knowledge: Develop an understanding of Trading & Supply compliance systems and controls, including Financial Crime policies.
• Risk Assessment: Review the risk profile and business activity of counterparties, completing onboarding at various levels of due diligence.
• Data Analysis: Analyze substantial amounts of data, including transactional data, to identify red flags and other areas of concern.
• Stakeholder Coordination: Coordinate with internal stakeholders (e.g., Tax, Financial Crime, Credit, Settlements) to validate data requests.
• Reporting: Prepare documentation for discussions on counterparties with significant financial crime risks or High-Risk PEP relationships.
• Process Improvement: Identify and eliminate process inefficiencies.
• Issue Escalation: Escalate issues that require further investigation.

Experience and Qualifications required:

• Expertise in Counterparty KYC Due Diligence and Outreach, with a focus on process efficiency and data analysis.
• Onboarding Process: Ability to research information and conduct counterparty outreach for KYC due diligence.
• Risk Understanding: Knowledge of high-risk jurisdictions, Politically Exposed Persons, and complex corporate structures.
• Tax Verification: Deep understanding of tax requirements for counterparty onboarding.
• Ability to manage relationships across different businesses and functions.
• Ability to meet tight deadlines under pressure.
• Demonstrated ability to work effectively in a team.
• Knowledge in languages such as Spanish, Malay, Mandarin, are a plus.
• Working on hybrid model – 3 days from the office.

If you don't see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply!