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Shell Business Operations
Associate Credit Debt Collection with Hungarian
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
time iconWorking hours: Full time
Work model: Hybrid

Associate Credit Debt Collection

Associate Credit Debt Collection

with Hungarian

with Hungarian


Kraków

Early Careers

Work Location
Experience level
Work Location:

Kraków


Experience level:

Early Careers


Shell in Krakow

Shell Business Operations in Kraków is created by an international team of over 5000 professionals representing 63 nationalities. Together with our associates from all over the world we create responsible for business operations’ realization in 11 departments: Finance Operations, HR Operations, Contracting & Procurement, External Relations, Internal Communications, Global Commercial, Trading & Supply, Technical Asset Operations, Legal, Common Infrastructure Management, Retail.

5000+ employees 63 nationalities 20 languages

Shell Global

Shell is an international energy company with expertise in the exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals global energy company.
Around 84,000 employees across more than 70 countries work together to power progress through more and cleaner energy solutions. We use advanced technologies and take an innovative approach to help build a sustainable energy future. We are working to advance disability & enablement, gender balance, culture/ethnicity and LGBT+ inclusion within Shell and the communities where we work.

Your responsibilities


„Építs karriert egy világszínvonalú csapatban!” (Build your career with a world-class team!)

Are you passionate about finance and eager to develop your career in a global organization? Or perhaps you already have experience in credit management and are looking for your next challenge? Either way, we have an exciting opportunity for you!

Why Join Us?

At Shell, we believe that great careers are built on real achievements. That’s why we focus on what you can do and what you can accomplish—rather than just what’s on your CV. As an Associate Credit & Debt Collection Specialist, you will play a key role in ensuring healthy cash flow and maintaining strong relationships with our Hungarian-speaking customers.

What You’ll Be Doing

You will be responsible for managing customer accounts, resolving outstanding debts, and ensuring smooth cash flow operations. Your daily tasks will include:

  • Ensuring timely payments – Proactively contacting customers and negotiating outstanding payments in line with agreed terms.
  • Investigating payment discrepancies – Identifying and resolving issues related to unallocated cash, credits, and overdue debts.
  • Managing account reconciliations – Processing refunds, writing off balances, and ensuring correct financial reporting.
  • Maintaining relationships – Collaborating with internal teams, sales partners, and external customers to optimize credit control processes.
  • Supporting financial operations – Running reports, tracking disputes, and ensuring compliance with credit policies.

Our requirements


What Makes You a Great Fit?

We welcome candidates from different backgrounds—whether you have solid finance experience or are eager to learn and grow in this field. What matters most is your ability to take ownership, solve problems, and build strong relationships.

  • Background in finance, accounting, or business (a degree or relevant experience is a plus!)
  • Fluent in Hungarian (C1) and English (B2) – You will use both languages daily.
  • Strong communication and negotiation skills – You’re comfortable discussing financial matters with customers and stakeholders.
  • Good analytical skills – You enjoy investigating and solving discrepancies.
  • Proficiency in MS Office (Excel, Word, Outlook)

What We Offer

  • Work for a multinational company with room for growth.
  • Be part of a collaborative and diverse team.
  • Continuous learning & development
  • Hybrid working arrangements

If you don't see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply!

Benefits

  • remote work opportunities
  • flexible working time
  • corporate products and services at discounted prices
  • christmas gifts
  • private medical care
  • life insurance
  • charity initiatives
  • employee referral programme
  • parking space for employees
  • electric car charger
  • leisure zone
  • fruits
  • integrations events
  • sharing the costs of sports activities
  • sharing the costs of foreign language classes
  • sharing the costs of tickets to the movies, theater

Recruitment stages

1. Find a perfect career opportunity and apply
2. Be invited to the process via call with recruiter
3. Nail your job interview (assessment center)
4. Get an offer and start your adventure with Shell

Details

  • iconFinance & Accounting, BPO/SSC
  • iconEnglish, Hungarian
  • iconKraków, małopolskie

Company profile

  • About us
  • Job offers (6)

selected offers

Content Moderator with English and Dutch
flag Dutch, English
locationKraków
Content Moderator with English and Russian
flag English, Russian
locationKraków

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