What will you do:

• Collect and recover client receivables and debt efficiently.
• Contact the assigned portfolio of clients on a daily basis via phone and email to ensure timely payment of invoices.
• Ensure cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection, and collecting high-quality dispute information.
• Build and maintain a professional relationship with the client and their debtors.
• Report collection activities and present progress of debt collection.
• Meet weekly/monthly collections targets and SLAs.
• Forecast cash flow, assess risks and opportunities, and monitor past due levels.

Qualifications:

What we expect from you:

• Fluent German and English, B2 level required (both written and oral.)
• High communication, interpersonal, and negotiation skills.
• Readiness to contact clients daily via both phone and email in a B2B (Business-to-Business) context.
• MS Office Excel knowledge.
• Strong attention to detail and analytical skills.
• Effective time management, organization, and task prioritization skills.
• Availability to work in a 50/50 hybrid mode in the Warsaw office.