Your daily tasks:

✅ Consistently achieve email quality score goals to meet client and customer satisfaction goals.

✅ Maintain accuracy and security of customer information on the database;

✅ Following company policies and procedures, ensuring quality;

✅ Performing daily tasks in an efficient and timely manner;

✅ Investigate, troubleshoot, and diagnose hardware and software technical issues;

✅ Stay up to date with process changes and product updates;

✅ To complete daily tasks as allocated in an efficient and timely manner.

Requirements:

🌍 Language: Proficiency in Finnish (C1) and English (B2)

💼 Experience: Cool if you have experience in customer service;

💻 Technology: Knowledge of MS Office and developed computer skills;

🌞 Personality: Motivated and enthusiastic. Dependable, reliable and able to perform duties with minimum supervision (w@h set up).

Advantages will be:

📝 Ability to prioritize and plan;

💪 Independence AND ability to work with minimal supervision;

🔧 Ability to solve problems;

🔍 Attention to detail;

🤝 Soft skills.

Working conditions:

📜 Type of contract you choose yourself (freelance contract for students or employment contract);

💰 Basic salary + bonuses;

⌚ Working hours: 9:00 am - 17:00 pm, Monday - Friday (8 hours a day);

🏢 Remote job offer

💸 Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);

💊 We offer private Medicover privacy insurance;

🏆 Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;

📈 Professional development through training and cross-location cooperation at the international level.