Order to Cash Operations Associate
with Spanish
Order to Cash Operations Associate with Spanish
THE WORK:
- Management of Product andamp; Distribution Complaint.
- Returns Processing andamp; Delivery Management.
- Customer Master Management andamp; Customer Order Intake and Processing.
- Order Errors/Exception Management.
- Verbal and written communication with customers of a leading biotechnology company focused on developing innovative therapies for patients.
With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
HERE’S WHAT YOU’LL NEED:
- Fluent English and Spanish (C1).
- Knowledge of OTC – Order Management life cycle, SAP order processing.
- Strong interpersonal andamp; communication skills and ability to maintain professional business contact.
- 1-2 years of business experience in customer service role (Order Management Process preferred) - nice to have.
- Availability to attend the office in Warsaw (or Gdansk) 2-3 times per week.
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace