Order to Cash Operations Associate
with Spanish (He/She/They)
Order to Cash Operations Associate with Spanish (He/She/They)
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy and Consulting, Technology, Operations, Industry X and Accenture Song.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing and sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance. For more information about Accenture Operations Poland, please visit our website.
With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
What will you do?
- Managing collections on dedicated portfolio
- Calling customers as a part of collections strategy
- Applying payments, credits and reconciling accounts
- Order release according to defined timelines
- Credit check- assess customers history and behavior, evaluate credit exposure and risk
- Cooperating with internal teams over accounts setup, debt issues and collections matters
- Reporting and proactively flagging situations to lead in case of obstacles
- Involvement and understanding of disputes and coordinating with internal teams until it is solved
- Preparing refunds, write offs
- Being compliant with protecting client data privacy
- Recording account history and actions taken on the account
- Accenture Client exposure in daily activities
- Preparing reports (weekly and monthly)
- Monthly closing
HERE’S WHAT YOU’LL NEED:
- Fluent Spanish and English, both in speaking and writing C1
- Minimum 1 year of experience in Cash Collection role
- Knowledge in handling strategic customers
- Practice in order release
- Expert in handling disputes and resolving them until closure
- Intermediate knowledge of Microsoft Excel
- Competent in the use of Microsoft Office and SAP
- Great time management skills
- Ability to cooperate with different stakeholders
- Emotional resilience, and stress-management skills
WHAT WE BELIEVE:
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary, also its representative) can be found here: https:///pl-pl/privacy-policy
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
Finance & Accounting
English, Spanish
