Requirements

• experience in a similar position will be an asset,
• fluency in German (min. B2) and a good level of English,
• high school diploma or an equivalent qualification,
• proficiency in computer use, email communication and phone etiquette,
• problem-solving and high interpersonal skills,
• ability to multitask and perform well in a fast-paced environment.

Responsibilities

• prepare quotes, track orders, manage backlogs, handle invoices, process returns, resolve discrepancies and support the sales team and customers with any issues,
• look for ways to improve processes and procedures, including key performance metrics,
• maintain good relationships with customers by handling complaints and claims fairly and efficiently, following consumer protection laws,
• keep records up to date in both digital and paper formats as needed.

We offer

• employment contract,
• multinational environment,
• sport card and private medical care,
• office in high class building,
• professional initial and development trainings.