For our Client, an international leader in the production industry with an office located in Warsaw, we are looking for Debt Collectors with Italian to join a newly formed OTC team. Seniority (Junior or Regular Collector) will depend on previous experience.
Debt Collection Specialist with Italian
Debt Collection Specialist with Italian
Work place: Warszawa
Ref. no 194933/9784
Responsibilities:
- identifying accounts with overdue payments,
- making outbound calls or e-mails and determining the reasons for the outstanding debts,
- issuing dunning letters to overdue accounts,
- maintaining records of collection efforts,
- setting up and negotiating acceptable terms of repayments,
- supporting Credit Control and Order Management teams in managing internal data,
- providing good and professional customer service.
Requirements:
- very good knowledge of Italian and English - at least B2,
- previous experience in Customer Service, Cash Collection, or relevant is not required but would be an asset,
- detail- and goal-oriented attitude,
- excellent telephone manner,
- self-motivated, able to perform in a fast-paced environment,
- strong communication, problem-solving, and negotiation skills.
The offer:
- a hybrid model of work (2 days/week from the office),
- annual bonuses,
- private medical care with dental care,
- life insurance,
- benefits system package,
- the possibility of development in an international environment with a stable position,
- work in an international and friendly organization.