Collections Support Associate
with Slovak (hybrid from Gdansk or Warsaw)
Collections Support Associate with Slovak (hybrid from Gdansk or Warsaw)
THE WORK:
- Record, verify and execute transactions according to process documentation.
- Follow up and action taken regarding open items
- Timely and correctly solving cases
- Handling timely SSF tickets emails
- Good understanding of overall processes.
- Comply with standards, policies and procedures defined.
- Timely ICS internal controls control submission according to DP. if applicable
- Understand the process impact of operational activities on KPIs SLA s.
- Update of documentation
- Participation in meetings
- Close cooperation across the team.
Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.
With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
WHAT’S IN IT FOR YOU?
- Work on projects for international clients, expanding your design skill set. Gain insights and feedback from a diverse team.
- Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
- Engage in creative projects that foster your development. Access continuous learning through workshops and skill-building initiatives.
HERE’S WHAT YOU’LL NEED:
- Fluent Slovak proficiency in speaking and writing at the C1 level.
- English proficiency at the B2 level.
- Advanced communication skills.
- Competent use of Microsoft Office package, with proficiency in Excel being advantageous.
- Knowledge of SAP would be advantageous.
- Experience in Cash Collection role or other Order-to-Cash (OTC) processes is highly beneficial.
- Expertise in handling disputes and seeing them through to resolution.
- Strong time management skills.
- Ability to collaborate effectively with various stakeholders.
- Resilience to stress.
Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess all necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
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